Job details
Job Description
We are currently assisting a prestigious airport operation in recruiting a number of Customer Service Agents in Hampshire for a 3 month contract starting in June. The role would suit cabin crew with VIP experience wishing to enjoy a role on the ground for the busy summer period.
The key responsibilities include:
- Providing the highest level of service and commitment to all visitors at all times
- Responsible for meeting and greeting ALL aircraft arriving as soon as they land and ensuring all visitors including the crews feel welcome and satisfied at all time
- Ensure the terminal and all passenger lounges are kept clean and tidy at all times
- Ensure passengers are accompanied to the lounge, their luggage looked after and taken care of - providing efficient and safe transport of passengers and crew to and from the aircraft
- Meet visitors' specific requirements, including hotel/restaurant bookings, car hire or other ground transportation
- Responsible for luggage handling, guest relations and assisting in any customers' requirements
- Maintain perfect communication with all departments to ensure that all requested services are provided for both arriving and departing aircraft
- Facilitate the arrival and departure process for passengers having to be checked by the Government agencies (Immigration, Special Branch, Customs, VAT) and help provide smooth security checks (including screening)
- Provide welcome and check-in facilities for large flights in accordance to current operating procedures
The successful applicant will have a friendly and courteous attitude and like customer contact. You will also have:
- A good understanding of high quality, personal service and attention to detail
- Positive and enthusiastic approach
- Must be available throughout June, July and August.
- A full driving license for airside driving
Please note this role involves some manual lifting and shift and weekend work (early/late shift pattern).
To apply for this position please send the following to recruitment@zenon.aero
- CV
- 2 Photos (1 full length, 1 head shot)
All applications will be dealt with in confidence. Only shortlisted candidates will be contacted.
Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
This job expired on 18/04/2012
Email me this job
