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Customer Service Agents - 3 month contracts

This job expired on 18/04/2012

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Job posted by ZENON
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Job details

Salary band Any
Salary details Competitive
Location South East, Hampshire
Job type Any
Company ZENON
Contact unknown
Job categories Cabin Crew, Ex Cabin Crew, VVIP Cabin Crew, Customer Support, Passenger Service Agents
Posted 04/04/2012
Expires 18/04/2012

Job Description

We are currently assisting a prestigious airport operation in recruiting a number of Customer Service Agents in Hampshire for a 3 month contract starting in June.  The role would suit cabin crew with VIP experience wishing to enjoy a role on the ground for the busy summer period.

The key responsibilities include:

  • Providing the highest level of service and commitment to all visitors at all times
  • Responsible for meeting and greeting ALL aircraft arriving as soon as they land and ensuring all visitors including the crews feel welcome and satisfied at all time
  • Ensure the terminal and all passenger lounges are kept clean and tidy at all times
  • Ensure passengers are accompanied to the lounge, their luggage looked after and taken care of - providing efficient and safe transport of passengers and crew to and from the aircraft
  • Meet visitors' specific requirements, including hotel/restaurant bookings, car hire or other ground transportation
  • Responsible for luggage handling, guest relations and assisting in any customers' requirements
  • Maintain perfect communication with all departments to ensure that all requested services are provided for both arriving and departing aircraft
  • Facilitate the arrival and departure process for passengers having to be checked by the Government agencies (Immigration, Special Branch, Customs, VAT) and help provide smooth security checks (including screening)
  • Provide welcome and check-in facilities for large flights in accordance to current operating procedures

The successful applicant will have a friendly and courteous attitude and like customer contact. You will also have:

  • A good understanding of high quality, personal service and attention to detail
  • Positive and enthusiastic approach
  • Must be available throughout June, July and August.
  • A full driving license for airside driving
Please note this role involves some manual lifting and shift and weekend work (early/late shift pattern).

To apply for this position please send the following to recruitment@zenon.aero

  • CV
  • 2 Photos (1 full length, 1 head shot)

All applications will be dealt with in confidence. Only shortlisted candidates will be contacted.

Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.


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