4 months ago
Airline Network and Business Development Manager
Closing Date for Applications - 26 April 2017
Heathrow is the UK's premier international airport and one of the world's major hub airports, flying people for business, tourism and to visit friends and relatives around the world. We provide the facilities and services for over 80 airlines flying around 75 million passengers a year to over 180 destinations worldwide and play an important economic role connecting the whole of the UK to global growth. As one of the largest single site employers there are over 76,000 people working at Heathrow, for over 400 companies, working together to achieve our vision of giving passengers the best airport service in the world. Heathrow is like a small city - fast moving, diverse, forward thinking - right at the heart of the nation's global connections and with a world of opportunity.
The role will play a key role In working with airline strategy, commercial, network and planning teams. A key role negotiating internally and with customers to leverage best use of scarce capacity on high value assets - runways, terminals and aircraft.
Propose how Heathrow makes the most from scarce capacity, maximising use of runway, terminal and airfield resources in order to drive growth. Key role in slots, terminal occupancy and execution of pricing strategies. Develop further Heathrow presence in the air freight industry, building an understanding of where freighters add value and executing strategy as appropriate Develop proposal for growth pathway to additional capacity, considering all infrastructure bottlenecks and opportunities Develop key insights to airline strategies, understanding how market segmentation and local / regional competition should influence airport strategy and our approach to key accounts Develop and represent Heathrow policy positions - including at industry fora and customer facing engagements e.g. Airline, IATA, ACL and ACI Contribute to Airport pricing reviews and exploit strategic insight to influence airline pricing and contribute to passenger growth
Qualifications and Experience
Highly numerate and able to simply articulate the "story behind the numbers" Comfortable operating in a high profile role with a high degree of autonomy Tenacious with an ability to both understand internal performance and motivate others to improve it Skilled negotiator with an ability to operate on specific tasks with a wider political context in mind
Takes accountability for work, reflect on own actions and supports others to do the same
Work as a Team
Works with others to achieve goals and creates a great place to work
Focus on Results
Plans and chooses the right course of action for Heathrow, acts responsibly and focuses on keeping everyone safe
Look after our Customers
Provides a high level of service based on an understanding of customer needs
Seeks and considers others' views in order to reach agreement
Look for Improvement
Looks for ways to make processes work simpler, more efficient and effective
Plays a key role in anticipating, encouraging and supporting change within the business
Develops the future for Heathrow through applying an understanding of the vision, mission and goals of the business
Our plans are ambitious ones. And our people equally so. That's why we recognise and value the contribution that everyone makes. In return we offer great benefits. These include our employee assistance programme, pension, healthcare and travel offers, plus a wide range of development opportunities to take your career further.
Salary: . Date posted: 13/04/2017
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