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about 1 year ago
Simply Recruitment Partner
Salary band: Any
Location: UK, South East, Surrey, Richmond
Job type: Permanent
Business sector: Both
Contact: Simply Recruitment Partner
Category: Ex Cabin Crew Jobs

Reports To Restaurant Manager/s
Business Unit Restaurant
Location Richmond

The host/ess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the host/ess to greet arriving guests, welcome them into the establishment, make a great impression and seat them.

Ensure host station/ desk clean and organised at all times
Check with reception team/ restaurant managers to ensure you have the most up-to-date booking sheet and information for the day
Have full knowledge of Open Table booking system so to assist customer with their reservations
Greets customers, escort to their table, pull seat out for the ladies, take coats and present menus
Make sure the section waiter is aware their table has been seated
Keep in constant contact with the servers and the kitchen to ensure smooth service
Thank and say good bye to all guests
You are also responsible to confirm large parties reservations in the week ahead, liaising with the upmost professionalism with customers, communicating with the kitchen regarding menus, numbers, expectations.

Person spec:
Superb customer service
Excellent personal presentation
Organisation and efficiency are key
Excellent working knowledge of and proficiency with Microsoft Outlook, Word, Excel

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