about 1 year ago
On behalf of my client who is the world's foremost aircraft charter service organisation we are currently recruiting for a Passenger Charter Broker. Purpose of the role To manage all aspects of a flight from initial request to searching the market, putting offers together, negotiating in the buying and selling process, then following up with client and completing the booking and flight set-up. To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making suitable profit for the company. Searching for new business within the Passenger market. Flight quoting Communicate effectively with aircraft providers for offers. Use established in-house systems and formats to log and generate quotes. Negotiate with aircraft providers when necessary to procure best value for clients. Evaluate suitable commission schedule. Ensure timely offer with detailed and accurate information is provided for clients. Follow up regularly and work towards confirmation. Flight booking Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that CF company requirements are met. Verify supplier contract in detail and ensure all terms comply with CF charter agreement. Issue flight brief with all flight related information. Communicate with suppliers at all times to ensure clients' requirements are met. Use established in-house systems and formats to log and generate operational documentation. Client relationship management Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions. Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed. Manage all operational aspects of charters from the first enquiry to completion of the trip. Ensure client is always kept informed of any development linked to specific bookings. Use established in-house systems to document client relationship management. Building up strong relationships when making cold calls to new clients. Invoicing Verify supplier invoice. Communicate with accounts to issue invoice to client and ensure accuracy. Follow payment schedule and ensure payments are made/received. Ensure all financial information is accurately and thoroughly recorded in their in house systems.