about 1 year ago
We are currently looking for a passionate and enthusiastic Host/ess to join our latest Drake and Morgan venue The Happenstance at Paternoster Square. As a Host/ess you will ensure the seamless running of the reception area during breakfast, lunch, and evening drinks parties. You will welcome our guests upon arrival in a friendly and warm manner and assign a suitable table for their needs. Other responsibilities include having knowledge of the restaurant menu and beverage list, communicating guests special requests or dietary requirements to the restaurant team, and providing general administration duties as answering telephone and dealing with booking and general queries.
We are looking for an enthusiastic, motivated Host/ess who we anticipate will have worked in a similar role within the hospitality industry. You will be a team player, have excellent communication skills and attention to detail in order to deliver outstanding quality and service.
Other skills that will need to be demonstrated include:
A good command of both written and spoken English
Excellent telephone manner, articulate and pleasant voice are essential
Excellent guest service skills
Ability to work under pressure
Excellent attention to detail
A high standard of personal presentation
Confident, professional and welcoming personality