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about 1 year ago
Simply Recruitment Partner
Salary band: Any
Location: UK, London
Job type: Permanent
Business sector: Both
Contact: Simply Recruitment Partner
Category: Ex Cabin Crew Jobs
Head Host/Hostess - Palm Court/The Langham, London

The Langham, London is currently looking to recruit a Host/ess in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago, an indulgence that lives on today as Tiffin at The Langham. All day light dining is served with timeless elegance and as the work day becomes evening time, the change of day can be celebrated with your choice of your favourite fizz from an extensive Champagne list and served in a striking bespoke coupe glass.

As a Head Host/ess in Palm Court, your main role will be to:

Supervise and provide leadership to the the Hosting team
Provide a warm welcome and engage with all guests
Deliver service according to the Forbes' standards
Ensure that all guests are met and seated at the lounge in a timely and efficient manner
Ensure the Host/ess desk is set for service everyday
Process accurate billing for guests
Provide guests with full information of the offering in Palm Court
Take accurate reservations for Palm Court

The Langham, London offers a wide range of benefits which will include:

Uniform and meals on duty
Annual holidays of 4 weeks plus bank holidays
Life insurance of twice the annual salary
Season ticket loan
Complimentary and discounted accommodation across Langham Hospitality Group
Company pension plan
Learning and development opportunities
Eye care vouchers
Colleague recognition system
Discounts on food & beverage and Chuan Spa treatments/products
Bespoke discount and reward schemes
Employee Assistance Programme that is free to use
Many other exciting benefits are offered

The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe's first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we've been doing so since 1865.


The ideal Palm Court Host/ess will have:

Warm, confident and welcoming personality
Excellent interpersonal skills, engaging with our guests
Ability to manage and prioritise
Ability to multi-task and assist on the floor when necessary
Have working knowledge of Micros/Open Table
Carry out administrative tasks when the need arises

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