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3 months ago
Front of House Recruitment
Salary: 35k
Location: Central/West End
Job type: Permanent
Contact: Sarah
Sector: Exterior
Category: Airline Secretarial Jobs, Ex Cabin Crew Jobs

Reception Manager - Reception Supervisor - London - Working in the evenings and nights for a highly exclusive (mainly royalty and A listers) Private Members Club.£30,000 plus 6k Tips. Front of House Recruitment are London's Specialist Corporate Receptionist Agency. Corporate Reception Supervisors - or 5* hotel reception managers please apply

We are looking for:

A Reception Manager or Reception Supervisor with proven supervisory skills. This position would be supervising a team of receptionists in London and therefore it is essential that you have previously managed receptionist staff in either a corporate or hotel environment

Reception Management ROLE duties:

Looking after a team of receptionists, covering switchboard and front of house

KEY TASKS AND RESPONSIBILITIES

  • To supervise receptionists and the greeting of clients and visitors, to the highest standards.
  • To supervise, manage and motivate a team of receptionists
  • To carry out disciplinaries and appraisals.
  • Reception Management of the team and implementing new ideas, systems and procedures to ensure a 5* customer services is provided.
  • To recruit new staff and carry out training sessions
  • Analysing current best practices and as reception manager - taking a leading role in implementing improvement and change
  • To supervise the reservation of tables in the restaurant, as required, on the system
  • To promote best practice and client/customer care at all times and to supervise the "meet and greet" service.

Please apply if you are polished and have solid 5* customer service experience.


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